Officer reply regarding delays caused by temporary lights

I have had many requests to address the delay at the temporary lights at Tesco by Lion Green.

Here is an officer reply received today:

Sent: 12 February 2021 13:22
To: Nikki Barton <Nikki.Barton@surreycc.gov.uk>
Subject: Surrey Highways Reference: 1794388 – LION GREEN, HASLEMERE Dear Cllr Nikki Barton,

Thank you for your recent enquiry which has been logged as follows:

Reference number: 1794388
Location: LION GREEN, HASLEMERE
Details: Traffic Operations – Delays

We have asked our contractors to run the portable traffic signals on Manual Control for busy periods. Unfortunately portable signals can never be as “intelligent” or efficient as permanent signals and some delays are unavoidable.

We have also requested for the stretch of parking bays outside the party shop and Kelway Law to be suspended. This should allow traffic coming down the hill to be able to drive through the parking bays to improve traffic flow and allow larger vehicles to proceed through the works more easily. This is being done from Monday. This should help to alleviate congestion. Please pass on our apologies for any disruption to customers and residents. Thank you.

Once again thank you for contacting us. If you have any further queries or require additional information you may find the following “frequently asked questions” page on our website useful: http://travel.surreycc.gov.uk/faq.aspx

Kind regards


Traffic Operations Team
Surrey Highways

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The reply was in response to my message below to the team regarding the lights:

Traffic signals team: TESCO lights malfunctioning, Haslemere – The traffic lights at Tesco, Haslemere are malfunctioning- with lights sticking on green/red- with over 20 minute waits to exit the Tesco store. This is leading to conflict between drivers.

Please could this issue be addressed as soon as possible- please let me know when the issue will be resolved.



Many thanks

Cllr Nikki Barton